We offer return/replacement within 7 days of delivery of the order. However, there are certain products such as Lingerie items, Jewellery items with MRP less than Rs. 799 for which our Sellers do not offer return/replacement. For such items, we do not offer return/replacement. Please refer to the return policy mentioned under the ‘delivery and return’ section of the product detail page to check if the item is eligible for return or not.
We process refund after quality check of the items returned by you.
If you have paid for the order using bank account/credit card/debit card, then the refunded amount gets credited to your bank/credit card account within 7 days of refund.
If you have paid for the order using LR Credits, then the amount gets refunded to your LR Credit account within 1 day of refund.
If you have paid for the order using Cash on Delivery option, then you will be required to provide the NEFT bank details for transfer to your bank account within 7 days of refund.
How do I return/exchange my order?
We offer easy self-service return process. To return/exchange your order, please do the following steps.
Login to your account
Go to My Orders
Click on Return
Select the Items that you want to return
You will get a refund once your order is picked up & checked for quality
When will my return get picked up?
We send the return pick-up request to our Transport partners as soon as we receive the return request from you. Our transport partners pick-up the returned items within 3 days of receiving the request.